Mark Lukianchuk

Why Intentional Processes Drive More Revenue

Why Intentional Processes Drive More Revenue When many people think of process, they think of something mandatory. Usually something unpleasant. The idea of the “process polic...

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Customer Success and Intentional Revenue

Customer Success and The Case for Intentional Revenue™ In my career, I’ve worked with and consulted many technology firms from small to large on customer renewal issues. Mos...

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