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mckenna-techcxo

Expertise

  • Executive Operations

Role

  • COO

Location

  • Philadelphia

John McKenna

Partner - Executive Operations; Interim & Fractional COO, Chief Services/Strategy Officer

John McKenna brings more than 30 years of software, digital transformation and services leadership with a proven track record of execution, having served as an officer and executive in leading technology companies. John’s approach is based on candor, honesty, transparency and a high sense of urgency (and humor). He is most frequently called on by Boards, executive teams and investors to assist tech companies as a COO and Chief Strategy Officer.

John focuses on providing value to clients through expertise in the following areas:

During his distinguished career, John held the following executive positions:

Chief Strategy and Services Officer at Pomeroy, a private, North American and European IT services firm serving enterprise clients. Under John’s leadership, the firm achieved both organic and inorganic growth, and integrated acquisitions for expansion, resulting in the organization’s sale. John led the teams that were responsible for relaunching the brand and go to market in North America; standing up an independent technology stack for delivering client service; and transforming the platform to drive process improvement and reduce fixed expense substantially.

Chief Strategy and Services Officer for CompuCom a publicly traded, IT services firm, where he built and implemented the services organization. John helped drive a public/private transaction along with capital raises and two subsequent acquisitions, resulting in the company being sold. John was instrumental in driving the growth of the services business from $300M to over $1B. John created an offshore and nearshore capability to drive margin improvement, as well as establishing the firm as a leader with analysts and influencers (Gartner, Forrester etc.)

Partner in Deloitte Consulting, after selling his ERP consulting firm to them. He was a leader at SAP, selling and implementing for global enterprises across Europe, North America, and Asia Pacific.

John began his career in the manufacturing industry as an SAP business analyst. He earned a Bachelor of Science degree in Computer Science from Heriot Watt University in Edinburgh, Scotland.

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