Resources

Customer Success and Intentional Revenue

Customer Success and The Case for Intentional Revenue™ In my career, I’ve worked with and consulted many technology firms from small to large on customer renewal issues. Mos...

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Fundraising: A Primer for the CEO

For non-finance professionals, much of what a CFO does is a mystery and more than a little daunting.  Cash flow statements, 409a valuations, tax, audit, treasury, stock options,...

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Why Wait to Boost Net Promoter Score?

In the early 2000s, business loyalty guru Fred Reichheld revealed what was to become known as "the ultimate question."  This question and the subsequent metric it produced, was ...

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What is the right cloud spend?

I was recently asked by a client – What is the right spend on cloud for my organization?  The client was asking about both cloud software (SaaS – Software as a Service) and ...

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Three Non-Technical Things a CTO Must do to Survive Growth

A growing company is a great place to be. It’s fun to see customer acquisition rates and revenue increase. You’re excited for each new day, each new customer, and each new em...

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Can you draw?

Pictures and models offer powerful platforms for organizing thoughts and key messages For those of you in North America who still ever watch network TV, do you know that commerc...

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Dave Merrill Contributes Article on ESG in Advisor Perspectives

Environmental, social and governance (ESG) investing is a major force with more than $20 trillion in assets. But, for it to succeed, investors need to know that companies are rel...

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How a Recruiting Process Exposes Your Authentic Values

If you’ve ever looked for a job, you know. You know what it’s like to put time and effort into a resume, research a company, and write a thoughtful cover letter. You send ...

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How to Keep the Payroll Toothpaste in the Tube

One of my colleagues who is a long-time CFO relayed a rule he had in his companies about people who see payroll data.  Which is: you cannot get another job here that doesn’t i...

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Thoughts and Takeways from SaaStr 2019

[caption id="attachment_1880" align="alignright" width="200"] Viraj Parikh is TechCXO's Managing Partner in Nashville[/caption] For a second straight year, I attended the annu...

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How to Build a Tech Culture that Makes People Want to Stay

One of the first things to suffer when things take off, is culture. Rapid hiring that ignores cultural norms can introduce new attitudes and expectations. Some good, some bad, th...

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Wurk Secures $11 Million in Funding to Facilitate Further Expansion and Support the Growing Cannabis Workforce

Leading cannabis Human Capital Management company plans to utilize this capital to bring in-demand technology and services to the market while investing in customer experience W...

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Female Founded Startups

TechCXO continued its leadership in assisting female founded startups TechCXO is dedicated to supporting female founded startups as they set a foundation for success by building...

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