TechCXO has assisted scores of business services startups and early-stage companies scale, grow, and succeed. We’re on the leading edge of product/platform innovation, investment, security, and new services delivery models.
Top 6 Business and Professional Services Trends
Here are 6 emerging business trends in the areas of business and professional services, including development, innovation, business models, applications, and talent.
Over 85% of customer interactions are expected to be managed without a human in the near-term.
Reassessing Remote and Hybrid Work Models
Businesses are reassessing their remote and hybrid work policies due to mixed responses and results, including productivity, team cohesion, corporate culture, and employee well-being.
Digital Transformation & Collaboration
Firms are investing in cloud-based software and secure data exchange platforms while utilizing secure collaboration tools for case preparation, document management, and remote monitoring tools.
Concierge and Pay-as-you-Go Models
Services, including professional services like accounting, law, medicine, architecture, marketing, and consulting, are increasingly embracing innovative trends such as concierge services, subscription services, and pay-as-you-go models.
Fractional Professionals Across Sectors
Fractional support and service delivery across various sectors allows businesses, especially small and medium-sized enterprises (SMEs), startups, and even larger enterprises seeking flexibility, to hire senior-level professionals for a fraction of the time and cost associated with full-time employment.
Fractional AI Officers and Data Strategists
Fractional AI officers and data strategists and professionals provide businesses with high-level AI strategy guidance, data infrastructure and tool selection, and cost control on a part-time or project basis, without the commitment of hiring full-time executives in these specialized roles.
AI, AR and VR
AI, Augmented Reality (AR) and Virtual Reality (VR) are combining to eliminate distance and the necessity for humans to struggle through routine tasks in HR, finance, customer service, and operations. AI-driven chatbots for customer service are evolving to handle complex queries.
Special report
The New Tech Stack for Virtual-First Care
An emerging ecosystem of healthcare startups are providing tech-enabled services across front office, back office and clinical operations.
The new tech stack for virtual-first care is comprised of care delivery services (clinical operations, virtual consults), back office administration (supply chain management), and front office administration (scheduling, payments).
Product depth, developer experience and a clear ROI tied to revenue and margin expansion are the keys to differentiation.
Fintech specific services and solutions
See how TechCXO can support your Business Service Company’s needs
Product Development
We build prototype designs and oversee development execution, helping to ensure timelines, budgets, and resources are effectively managed.
Strategic Product Roadmaps
Elevate launch plans by focusing on market position, target audience, competitive landscapes, and revenue growth.
Product Strategy
We offer a comprehensive suite of product-related services, meticulously designed to catalyze business growth.
Cybersecurity
Our platform security teams provide protection and incident prevention management that is critical across all customer interactions.
Go-to-Market Planning
Fluent in beta programs, soft launch rollouts, and insights on trends across industries, our Consumer & Retail experts provide guidance on best practices for product roadmaps and strategies.
Fractional Services
Leverage fractional executives for strategic insights, domain expertise, and rapid implementation delivered in a ready and affordable business model.
Questions?
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If you’ve never outsourced or used executives on demand before, you’re sure to have a lot of questions. Don’t worry, we’re more than happy to answer them all.
And we know everything there is to know about this unique model. Schedule a call with us or send an email now.