Eric Faulkner is a Partner in TechCXO’s Product & Technology Practice. He provides executive-level fractional CTO and fractional CIO support, software product and IT consulting for fast-growing, VC & PE-backed digital product and technology-enabled services businesses.
As a fractional CTO and fractional CIO, Eric leads a wide variety of teams and projects including digital transformation and digital modernization efforts, technology assessments and technology investment optimization programs, buy side and sell side technical M&A diligence and post diligence integration, software product development initiatives for new and mature products, cybersecurity assessments and cybersecurity improvement programs, and efforts to apply AI to businesses pragmatically.
During his distinguished career, Eric held the following positions:
SVP of Business Technology, 10Pearls – Eric led US-based Software Architecture, DevOps, Salesforce.com, Product Development, Project Management, and UX/UI Design teams (>20 staff) for this custom mobile app and software development company for customers ranging from well-funded startups to Fortune50 companies. Eric’s key achievements included:
- Facilitated Design Sprint / MVP definition activities for numerous new web apps and mobile apps each quarter
- Led technical and product teams performing work on 15 to 20 concurrent statements of work (SOW), totaling multi-million revenue annually.
- Spearheaded new sales and business development activities, leading to double-digit key accounts and overall revenue expansion.
CTO, Corcentric – Eric led all technology teams (> 200 staff) across the organization as CTO, including Product Development & QA, Cloud Operations, Corporate IT, and Security & Compliance functions. He led technology and product integration of Determine’s 5 products and corporate IT into Corcentric’s portfolio. He also led product development teams to initiate a re-platforming process for legacy product features into a unified Source to Pay platform based on Determine’s technology. In addition, Eric expanded Corcentric’s security and compliance stance through several product/IT improvements, strengthened internal training / security awareness programs, and grew NIST principles across organization. He also maintained SSAE-16 SOC 1 and 2 Type 2 Certifications and HIPAA attestations and delivered GDPR and CCPA implementation across the product suite and web presences.
CTO, Determine – Eric led all technology and professional services teams (>150 staff) as CTO, including Product Management, Product Development & QA, Technical Operations, Corporate IT, Security & Compliance functions, and the Professional Services organization. Key achievements included:
- Led the technology diligence process for acquisition of Determine by Corcentric.
- Led technology and product integration of 2 key acquisitions.
- Turned around Determine Professional Service team to profitability from $1M+ losses per quarter on a $30M total revenue business.
CIO, Federated Sports & Gaming – Eric led all digital / software development efforts and managed all information systems and supporting technology for this ground-up startup venture focused on creating the first international invitation-only professional poker league driven by objective and measurable criteria, holding live events in Las Vegas with television programming broadcast on CBS.
Eric has also held senior technology leadership positions with Network Solutions, William Hill, and YouBet.com. He began his career with Accenture in their technology practice. He holds a Master of Information Technology from Virginia Tech and a Bachelor of Science in Psychology / Minor in Business Administration from Bradley University.
