At TechCXO, we think about the value of providing coaching support for newly promoted executives in at least two ways. Firstly, it’s like an inexpensive but highly valuable insurance policy that mitigates the key risks that come with promoting from within to a senior role.  But, in this case, it is like having an insurance policy that you absolutely know you will need to make a claim. The pressures associated with taking a seat at the leadership table exist every time, and all new executives will benefit from support. By dramatically increasing the emotional intelligence, awareness, and communication skills of the new executive, the interpersonal poise and polish can better match the operational expertise that qualifies the executive in the first place.

Secondly, these newly acquired/refined skills and the confidence delivered by a solid sounding board provided by TechCXO’s C-level expert result in hard returns on the coaching investment. In fact, Metrix Global study found that executive coaching has a 788% return on investment (ROI) based on factors including increases in productivity and employee retention. The International Coaching Federation (ICF) reports an increase in individual performance of 70%, including higher goal attainment, clearer communication, and higher satisfaction.

TechCXO combines the value of working on the mindset and interpersonal communication and leadership skills that New Executives require through coaching. PLUS, the program includes consulting/mentoring sessions devoted to providing a sounding board for tactical problem-solving and the sharing of best-practices. Since TechCXO’s coaches are all currently in operating roles like CTO, CMO, CEO, etc, they are uniquely able to deliver both parts of this program. 

For more on understanding these risks discussed, we highly suggest working through the 5 critical questions survey that companies need to pay more attention to when promoting a team member to the senior leadership team.