Orchestrated by a Certified Scrum Master, Scrum Management is an Agile project management approach that utilizes time boxing, collaborative ceremonies, a prioritized product backlog, regular releases, continuous improvement, and frequent feedback cycles to guide self-organized teams through the iterative and incremental delivery of a product, usually software.

• Implement a scrum management framework
• Sprint Planning & Commitments
• Daily Scrum Ceremonies
• Sprint Review
• Sprint Retrospective
• Backlog Refinement

Overseeing and coordinating the planning, execution, and tracking of a portfolio of related projects, to obtain benefits not available from managing them individually. Program Management is the application of knowledge skills, tools, and techniques to meet program requirements while balancing the need for the effort against the strategic objectives of the organization.

• Translate strategic objectives into measurable business outcomes
• Accountability to lead a collection of projects that drive a strategic business priority
• Address project-level risks and cross-workstream impacts
• Plan for cross-workstream dependencies
• Develop resourcing plan
• Manage budget and portfolio views of performance to plan
• Negotiate for access to resources (time, money, people, systems)
• Create prioritization and drive strategic decision making
• Training of team/stakeholders as desired

The application of specific knowledge, skills, tools, and techniques to deliver a specific goal or business objective to an organization. Managing a project from start to finish includes initiating, planning, executing, monitoring, controlling, and properly closing all the aspects needed to complete the project work.

• Ensure top-quality results and success for a project
• Identify project goals, needs, and scope
• Project definition (milestones, activities)
• Accountable for full project lifecycle (initiation, planning, execution, monitoring)
• Manage all resources necessary for project execution
• Foster effective communication with stakeholders concerning project status
• Foresee and strategically eliminate blockers and potential risks
• Scheduling/time and team management
• Budgeting/budget management
• Risk management
• Negotiation and Contract management
• Effective Communication and reporting
• Change management
• Successful project close-out and transition

Because projects are by definition, unique endeavors, there is no single way to define a project in need of rescue. It will always start with missing one or more of the key objectives of time, cost, quality, or scope, but it will be of differing magnitudes. Rescuing a project requires an intense focus of a seasoned project manager to help identify the weak spots, and work to find a path to bring it back on track.

• Conduct an independent assessment of the plan, scope timeline, and resources
• Create tactical and strategic recommendations for needed changes
• Take over the project to begin managing towards new outcomes and oftentimes in new ways
• Support a workstream that needs extra hands and feet
• Find creative solutions that had not been considered before
• Update business cases with realistic expectations and justification so leadership can make informed decisions about the path forward

Going hand-in-hand with project management, change management is the intentional consideration of how a change will impact resources, processes, and people. The purpose of change management is to implement strategies that enable people impacted by a change to work through the change curve, adopt new ways of working, have the opportunity to voice their resistance, and understand the bigger benefit of the change to the organization, beyond themselves.

• Create a Change Management approach and plan
• Identify internal and external resistance and create mitigation strategies
• Prepare mitigations for potential risks as a result of the pending change
• Define future state roles and responsibilities
• Implement a tailored set of change management tools
• Manage communications
• Perform stakeholder analysis
• Define and develop training programs
• Create and execute a support program for a season of time after the change
• Create relevant metrics to measure the success of an implemented change